Sample data is empty when trying to integrate Airtable with Jotform through Zapier

  • uberspaceguru
    Asked on November 15, 2018 at 11:30 PM

    Hi, I'm currently having an issue regarding the Zapier integration with AirTable.

    I was trying to setup a trigger wherein all the new submissions on JotForm will be added to AirTable but upon pulling the sample data, I would see that the all the submissions' data are empty. Here's a screenshot:

    1542342411Screen Shot 2018 11 16 at 12 Screenshot 10

    It also said the status as being 'OVERQUOTA' when we already upgraded to Gold.

    I was wondering if you could help me out and solve this issue.

    Jotform Thread 1645102 Screenshot
  • Welvin Support Team Lead
    Replied on November 16, 2018 at 8:52 AM

    You have hundreds of submissions in the form. Please try fetching a data again in Zapier by clicking the Get More Samples button:

    15423763102018 11 16 008 Screenshot 10

    Also, none of your API keys are also used today, so you should not get the Over Quota message in it. Please try again as suggested and let us know if the issue persists.