- esteonAsked on January 10, 2013 at 08:53 AM
A week ago I posted an unanswered question about an error on all my forms. This error is solved but I'm still getting errors in Google Chrome browsers. My customers are getting a white screen after submitting the form. Is this a common error and can jotforms solve this problem?
Thank you in advance
Gijs WitkampPage URL:
- JotForm SupportEduardoMendezAnswered on January 10, 2013 at 09:19 AM
I have tested three of your forms and I was not able to reproduce the issue. I was redirected as you have defined on the forms. Please see the three results:
May I ask how it is that you are embedding the forms on your page?
My suggestion would be to please use iFrame method to avoid any conflicts between the scripts on your page.
PLease give that a try and let us know if you need further assistance!
- esteonAnswered on January 10, 2013 at 10:31 AM
Thank you for the good services. I'll try that.