New PDF Editor: Editor is stuck while creating a PDF fillable form.

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    Asked on November 16, 2018 at 03:07 PM

    My PDF editor won't load. It keeps doing this (screenshot). I read other comments where this happened and they said to create a new form so I created the entire new form and then it started doing this again when I was almost done. 

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    Answered on November 16, 2018 at 04:46 PM

    I will pass this issue to our second level so our developers can have a look on this. 

    We will keep you updated via this thread.

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    Answered on November 18, 2018 at 02:43 PM
    Are there any updates? It still isn’t working and I need to get this form done ASAP.
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    Answered on November 18, 2018 at 04:06 PM

    Apologies for any inconvenience. We have not heard any updates yet from our developers. But please be assured that once there is, we will notify you in this thread.

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    Answered on November 19, 2018 at 03:41 AM


    We are sorry for the inconvenience caused.

    The problem should be fixed now. Please check your Fillable PDF Form and let me know if you need anything further.

    Thank you.