Payment option isn't hidden when setting up multiple payments

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    CurtainCallYouthPlayers
    Asked on January 10, 2013 at 05:06 PM

    Hello.  I have successfully used the article "How to set up paypal along with other payment options" to set up a payment form.  This form gave three options which remained hidden until one option was selected.

    I am now making a similar form with one difference.  Now my PayPal option allows users to select multiple amounts.  For example, this is for summer camp registration.  The item is the registration fee (one price), but users can select multiple camps and therefore more than one registration fee.

    My problem is that the PayPal option isn't hidden like the "check" and "pay later" options.  I would like it to be hidden until a user chooses it.

    http://form.jotformpro.com/form/30086026854958

    I would appreciate any advice you can give me.  Thanks!

  • Profile Image
    pinoytech
    Answered on January 10, 2013 at 06:02 PM

    Hi there,

    The reason why Paypal field isn't hidden because you set the PayPal as your (radio button field) default. Can you please check your form as I've fixed the issue for you.

    http://form.jotformpro.com/form/30086026854958

    Thank you!

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    guest_30097147761052
    Answered on January 10, 2013 at 06:28 PM

    Thanks for your help!  It looks great now.  Can you tell me how/where I did that so I don't do it again?  I can't find a default.

  • Profile Image
    jeanettebmz
    Answered on January 10, 2013 at 06:58 PM

    You can default radio button fields, by clicking on the Selected button on the toolbar

     

    The option you choose will be the defaulted one, however you can just click on the empty radio button to prevent any option to be the default one

  • Profile Image
    CurtainCallYouthPlayers
    Answered on January 10, 2013 at 08:15 PM

    Thank you!

  • Profile Image
    pinoytech
    Answered on January 10, 2013 at 08:28 PM

    It's our pleasure to help you! If you need our assistance again, feel free to contact us.

    Have a great day!