What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are the forms always changing to "Temporarily Unavailable"?

    Asked by jasonm6 on January 10, 2013 at 05:42 PM

    My forms always become "unavailable" at the times when I need them most (while people are submitting information for our website.  It is extremely frusterating and slowing us down.


    What's the problem?  Is it on my end or yours?




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    Answered by pinoytech on January 10, 2013 at 05:50 PM

    Hi Jason,

    This message will appear if your form is set to have expiration or submissions limit. Please check them:

    1. Edit your form

    2. Click "Setup and Embed"

    3. Click "Preferences"

    4. Click "Form Limits"

    Thank you!