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    Is there a way to exclude conditional fields from an email notification?

    Asked by workyawards on January 10, 2013 at 08:52 PM

    I need applicants to receive a copy of the form they have filled in for their records, they may be asked questions later about what information they have supplied.

    I have figured out how to automatically send an email to them with their from results, however it includes every question in the form regardless of whether or not they answered it. In other words it does no exclude the conditional fields. Is there a way to do this?

  • Profile Image

    Answered by pinoytech on January 10, 2013 at 09:09 PM

    Hi there,

    Email notification template can't be change dynamically or auto hide those fields were not being filled. However, there is a workaround that you might like to take a look.

    http://www.jotform.com/answers/95799-I-want-to-hide-the-section-that-dont-get-field-in-by-my-customer

    Hope you find this helpful and informative.

    If you need further assistance, do let us know.

    Thank you!