What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can i know more about your service?

    Asked by Marcus Tan on March 08, 2011 at 02:35 AM

    Good day, I am from Peach Interactive, a Digital Agency which is sourcing out new innovations and developments in new media to help our client's digital needs. We have clients who want to have opt-in forms and other form styles integrated into their digital sites and I am interested in using your form platform. May I know how quick will be the support and response time if we do require assistance from you? Also since our timezones may differ, do you have any "live" support methodology?

    Sorry for asking so many questions but your answers are very much appreciated :)
    Look forward to hear from you soon!

    Regards,
    Marcus

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    JotForm Founder

    Answered by aytekin on March 09, 2011 at 01:20 PM

    Hi Marcus,

    We do not have any live support but you can ask your questions here and we will get back to you within a day.