What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    All My Forms are Disabled why?

    Asked by craigbooth on January 11, 2013 at 12:42 PM

    I have many forms I use on many clients websites. I will be renewing my subscription but not till the end of the month. Why have all forms been disabled when only one form uses the payment system?


    My email address is craig@cvbdesign.com


    Please can I have my forms activated again and just use the free service for now till the end of the month?




    Craig Booth

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    Answered by jeanettebmz on January 11, 2013 at 12:54 PM

    Your account have gone overlimit because one of your forms has reached the SSL quota limit, which is 10 per month

    Our system will disable an account/form whenever it reaches either the regular submission counter (100/month) or the SSL submission counter (10/month)