Is it possible to change the account username?

  • luizzandreh
    Asked on November 23, 2018 at 11:13 AM

    Olá, boa tarde! Gostaria de trocar o meu cadastro para o nome da minha empresa, isso é possível?

    No aguardo 

    Andreh

    Obrigado

  • Mike_G JotForm Support
    Replied on November 23, 2018 at 12:20 PM

    Yes, it is possible to change your account username. However, we may need to perform the update on our end since you have an active paid subscription.

    Can you give us at least 3 usernames that are listed in the order of your preference, please?

    Also, please be noted that any active custom form URL that you are using will no longer work after the change until updated to have the new username — How-to-create-a-Custom-URL-of-a-form

    We will wait for your response.