Submission Verifier interferes with the autoresponder.

  • dirkmartick
    Asked on November 23, 2018 at 1:13 PM

    Hello everybody,


    I use the Submission Verifier for the double opt-in confirmation.

    Is there a way that I get from the system (JotForm) another Notification e-mail whose content and PDF attachment I can customize myself?

    The Submission Verifier changes the corresponding entry in JotForm. However, the system does not recognize it as processing and accordingly sends no update mail.

    Many Thanks

    many Greetings

    Dirk

  • David JotForm Support Manager
    Replied on November 23, 2018 at 2:41 PM

    In this case, if you still want to send the autoresponder that has the attached PDF submission, I would recommend you to use the E-mail Validator widget, this widget will require the user to verify before submitting, so when the verification is done, the user can submit the form and notifications and autoresponder will be sent as usual: https://widgets.jotform.com/widget/e-mail_validator