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patpitulaAsked on November 23, 2018 at 3:26 PMThank you. About a month ago some of the visitors to my site started telling me that the forms are not loading. I can see the form on my laptop but not my Samsung Galaxy 9 S9+. Here is a screenshot from my S9+. Nik, thank you so much for your help + any other helpful feedback is very much appreciated.
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Kevin Support Team LeadReplied on November 23, 2018 at 3:55 PM
I have been testing the links you have shared and I was unable to replicate the issue, the form is showing up properly on my mobile device and using a S9+ emulator:
- My device, android 7 and using Chrome:
- The mobile device emulator:
May you try using a different device?
Also, try using a different internet connection and see if that helps.
Let us know how it goes.
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patpitulaReplied on November 24, 2018 at 8:27 AM
Thank you so much for your time in looking into this. I honestly don't know what the issue is but I'm going to continue to look into it.
Thanks again.