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    Colleen Sanders 
    Asked on November 25, 2018 at 07:06 PM

    Hi, 

    I have an account with Jotform, but I can not remember by password or if the username is just my email? I have tried sending the "forget password" email to reset the password and it has not been sent. 

    I'm stuck! Can you please help me to log back into my account? I don't know if I have security questions so that you can verify it's me. 

    Please help

    Thanks,

    Colleen

  • Profile Image
    Nik_C
    Answered on November 26, 2018 at 03:59 AM

    Yes, your account is registered under that email: colleensandersphotography@gmail.com

    And you can use it for login.

    If you're unsure about the password, you can use Forgot password option: 

    15432227242018-11-26_9-58-21.png

    If you have any further issues, please get back to us.

    Thank you!