Facebook Forms: submit button disappeared

  • Profile Image
    LawrenceCheng
    Asked on January 13, 2013 at 12:36 PM

    As subject, after login via FB, I cannot see the submit button.

    I am sure I input the same domain and URL in my FB app setting. Please find the enclosure and form URL.

  • Profile Image
    EduardoMendez
    Answered on January 13, 2013 at 02:14 PM

    Hi there, 

    I have tested the form and here are my results:

    http://screencast.com/t/FpBB4o0OG

    As you can see, the form validates the user by forcing them to log into their facebook account before they can submit an entry.

    Is this the bevavior you were expecting?  

  • Profile Image
    pinoytech
    Answered on January 13, 2013 at 03:57 PM

    Hi Lawrence,

    Is everything working fine now with regards to form submit button in your FB page? If not, can you please share with us the URL of your facebook page where your form embedded for us to check your form?

    Thank you!

  • Profile Image
    LawrenceCheng
    Answered on January 13, 2013 at 09:09 PM

    It's strange that everything is ok now, but I did not make anything changed.

    Precisely speaking, when my previous post not only Submit-button-disappear problem but also the website is very slow to response. Now it goes well.

    Anything wrong about jotform.me ten hours ago?

  • Profile Image
    idarktech
    Answered on January 13, 2013 at 11:15 PM

    @LawrenceCheng

    Glad to hear its working now. I can now view the submit button here after accepting the app.

    It might be due to your form cache not being purged or might be a browser cache issues on your end? Did you try clearing your browser's cache when that problem occurs?

    Anyway, just let us know if the problem re-occurs so we can check it further.

    Thanks!

  • Profile Image
    LawrenceCheng
    Answered on January 13, 2013 at 11:59 PM

    Hi idarktech,

    Glad to see the quick response.

    The fact is, when I found the problem, I close my laptop and go to sleep. When I get up, power on the laptop, and re-link the URL, the pretty world comes back... That's what I said, nothing to be changed but the problem self-solved.

    Let's keep watching.

  • Profile Image
    idarktech
    Answered on January 14, 2013 at 12:04 AM

    @LawrenceCheng

    Thanks, that's actually my suspension. It was just a delay updates with your form since caches might take some time to be cleared.

    Be sure to let us know if you run into any problems again. Thanks!