Threat to disable My Forms after Subscription has been lapsed for only Two Days!

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    mercurien
    Asked on January 13, 2013 at 07:18 PM

    Staff. I have received an email stating that my forms shall be disabled tommorrow. This is an error as im allowed some free submissions per month. Sounds like agressive marketing to Me!

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    idarktech
    Answered on January 13, 2013 at 10:35 PM

    Hi,

    I have now enabled your account, your forms should now be fine.

    You have over-limited the monthly SSL Submissions limit for free users which is 10 per month. Since you were from Premium and your account was just downgraded to Free, I have reseted your SSL Submissions counter for the meantime. I would suggest to check your form embed codes, be sure to change https to http on the form URL so submissions will not be counted as SSL, instead it counts as a regular submissions which limits is 100 per month.

    Thanks!