Why my account has been suspended again?

  • Profile Image
    formulariocontacto
    Asked on January 13, 2013 at 10:14 PM

    ?

  • Profile Image
    idarktech
    Answered on January 13, 2013 at 11:57 PM

    Hi,

    Your account was auto-suspended due to your forms:

    http://www.jotform.co/form/30051562838856

    http://www.jotform.co/form/30086948086867

    http://www.jotform.co/form/30051041159844

    This form looks like a login form as it contains password field. Please be informed that we do not allow these type of forms as we don't support it. Our form can't work like a normal login form for website authentication purposes.

    I have now re-activated your account but please delete the mentioned form to avoid this from happening again. 

    Thank you for your understanding and apologies for the inconveniences caused.

  • Profile Image
    formulariocontacto
    Answered on January 14, 2013 at 12:29 AM

    These forms and have removed 3 times and reappear ... Please help in this situation because it seems it is not deleted by me, could JotForm elimnar these forms completely?

     

    The suspension affects my account because I use JotForm for all my clients websites.

     

    regards

  • Profile Image
    formulariocontacto
    Answered on January 14, 2013 at 12:29 AM

    These forms and have removed 3 times and reappear ... Please help in this situation because it seems it is not deleted by me, could JotForm elimnar these forms completely?

     

    The suspension affects my account because I use JotForm for all my clients websites.

     

    regards

  • Profile Image
    idarktech
    Answered on January 14, 2013 at 12:53 AM

    Hi,

    That's because of the re-activation of your account. I would suggest to check your trash folder and purged them there so they will be totally deleted.

    Thanks!