What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my account has been suspended again?

    Asked by formulariocontacto on January 13, 2013 at 10:14 PM

    ?

  • Profile Image
    JotForm Support

    Answered by idarktech on January 13, 2013 at 11:57 PM

    Hi,

    Your account was auto-suspended due to your forms:

    http://www.jotform.co/form/30051562838856

    http://www.jotform.co/form/30086948086867

    http://www.jotform.co/form/30051041159844

    This form looks like a login form as it contains password field. Please be informed that we do not allow these type of forms as we don't support it. Our form can't work like a normal login form for website authentication purposes.

    I have now re-activated your account but please delete the mentioned form to avoid this from happening again. 

    Thank you for your understanding and apologies for the inconveniences caused.

  • Profile Image

    Answered by formulariocontacto on January 14, 2013 at 12:29 AM

    These forms and have removed 3 times and reappear ... Please help in this situation because it seems it is not deleted by me, could JotForm elimnar these forms completely?

     

    The suspension affects my account because I use JotForm for all my clients websites.

     

    regards

  • Profile Image

    Answered by formulariocontacto on January 14, 2013 at 12:29 AM

    These forms and have removed 3 times and reappear ... Please help in this situation because it seems it is not deleted by me, could JotForm elimnar these forms completely?

     

    The suspension affects my account because I use JotForm for all my clients websites.

     

    regards

  • Profile Image
    JotForm Support

    Answered by idarktech on January 14, 2013 at 12:53 AM

    Hi,

    That's because of the re-activation of your account. I would suggest to check your trash folder and purged them there so they will be totally deleted.

    Thanks!