What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    my payment button tested wrong

    Asked by daburghjacks on January 13, 2013 at 10:27 PM




    do you think this is where im having trouble?:


    Sign in to Google Checkout.

    Click the Settings tab.

    Click Integration.

    Uncheck in the box beside 'My company will only post digitally signed carts.'

    Enter this address in "API callback URL" box 

    On the "Callback contents" section, Check "Notification as HTML (name/value pairs)" option

    Click Save.

    ( i just tested it with the url u sent..im still getting this)


    This XML file does not appear to have any style information associated with it. The document tree is shown below.

    <error xmlns="http://checkout.google.com/schema/2" serial-number="703eb089-4f0d-4fcb-90c3-72c4ba128617">


    Malformed URL component: expected id: (\d{10})|(\d{15}), but got 239291978237438



    Page URL:

  • Profile Image
    JotForm Support

    Answered by abajan on January 13, 2013 at 10:35 PM


    Your form's URL is actually http://www.jotform.com/form/30124612085948 (http://www.jotform.com/?formID=30124612085948 is the URL of the form loaded in the form builder). Could this be the cause of the issue?

  • Profile Image

    Answered by daburghjacks on January 14, 2013 at 06:26 AM

  • Profile Image
    JotForm Support

    Answered by abajan on January 14, 2013 at 06:30 AM


    Unfortunately, your reply turned up blank in both my email and on the forum. Please re-post it in the thread itself: http://www.jotform.com/answers/165448-my-payment-button-tested-wrong