What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My facebook form don't work...

    Asked by formulariocontacto on January 13, 2013 at 10:34 PM

     

    Why anyone answer my question?

    Page URL:
    http://form.jotform.co/form/30127700922848

  • Profile Image
    JotForm Support

    Answered by Welvin on January 14, 2013 at 03:30 AM

    Hi,

    Apologize for responding you this late. Your form domain is jotform.co, you should put the same domain on your Facebook App settings. As you could see, you are using the jotform.com domain for your App domain and Site URL. Please change everything to jotform.co and that should be fixed.

     

    Thanks

  • Profile Image

    Answered by formulariocontacto on January 15, 2013 at 02:25 AM

    then each time you make a form with the integration of Facebook I have to put in my app domain "www.jotform.co" or whenever I create a new form with facebook change the type of domain???

     

    My new form is this: http://jotform.co/form/30140918982860 After logging and I see the Send button.

  • Profile Image
    JotForm Support

    Answered by idarktech on January 15, 2013 at 03:29 AM

    Yes, that is actually explained on this guide: http://www.jotform.com/help/149-Facebook-Forms-Integration-Video

    Also, be sure to use this URL: http://www.jotform.co/form/30140918982860. If it's form.jotform.co or form.jotform.com, always change it to www.jotform.co. Make sure the domains are matched correctly on your facebook settings to avoid any issues.

    Thanks!