What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why do some entries to my form come 2 or 3 times for the same thing?

    Asked by jpadlo on January 13, 2013 at 11:44 PM

    Form submissions will often double or triple for the same submission and info. How can I stop this?


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    JotForm Support

    Answered by Welvin on January 14, 2013 at 03:28 AM


    Maybe your user submitted the entry twice thinking that their first attempt was unsuccesful, this can be done after hitting submit button and back button on a browser. I suggest you to please try adding the capcha field on your form, this might help you solved the issue.