Zoho Integration: Allow Date Time field to be mapped

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    cheekyface
    Asked on January 14, 2013 at 03:51 AM

    Hi.

    I've set up an integration with Zoho CRM and found that the Date Time field does not come through as entered.  All I get in the field I've selected to map it with is "Array". 
    I did this becasue there was option to select the date time filed in Zoho when mapping.  Is this actually possible or is there a way to map the date time field with a standard text field?

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    idarktech
    Answered on January 14, 2013 at 04:53 AM

    Hi,

    I was able to replicate the issue. I think this will be sorted later today or in the next day as I have been informed by my other colleague that date/time field is now added on the Zoho Integration. We'll just let you know once it's implemented.

    Thanks!

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    idarktech
    Answered on January 14, 2013 at 11:15 AM

    Hi,

    We've just added the date/time field on Zoho Integration. You can now start mapping date/time field from your JotForm to Zoho.

    Thanks!

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    liyam
    Answered on January 14, 2013 at 11:18 AM

    Hello cheekyface.  In addition to idarktech's response; if in case you get to find more issues regarding this matter, please do let us know.

    Thanks.

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    cheekyface
    Answered on January 14, 2013 at 08:00 PM

    Thanks Guys!!  That's awesome.

    I am having an issue with removing an integrated field.  I have tried to delete it several times by clicking on the trash icon next to it, and it dissappears, but when I exit the integration window and save the form it doesn't seem to do anything as that field still carries through to the Zoho Field. 
    I will try to delete it in Zoho and see if that helps but it should be something to look into for you guys regardless. 

     

    Thanks again!

    Danny.

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    idarktech
    Answered on January 14, 2013 at 08:51 PM

    Hi Danny,

    Yes, removing the field from your Zoho Form should help. However, like you've said it should be with JotForm. To fix it, please remove first the integration then do a clear cache on the page by hitting Ctrl + F5 keys on your keyboard. After that, re-integrate your form to Zoho. That should help.

    Thanks for the updates. Cheers!

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    cheekyface
    Answered on January 14, 2013 at 09:06 PM

    Have done that and of course that worked.  Would be good to have this issue fixed though for future forms as I do plan to create a more lengthy form and I figure the same will happen.  Would rather be able to remove just one item rather than re-do the entire integration again.

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    idarktech
    Answered on January 14, 2013 at 10:10 PM

    @cheekyface

    I see, thanks for that report. We'll take note of that.

    Thank you so much for your cooperation.