- cheekyfaceAsked on January 14, 2013 at 03:51 AM
I've set up an integration with Zoho CRM and found that the Date Time field does not come through as entered. All I get in the field I've selected to map it with is "Array".
I did this becasue there was option to select the date time filed in Zoho when mapping. Is this actually possible or is there a way to map the date time field with a standard text field?
- JotForm SupportidarktechAnswered on January 14, 2013 at 04:53 AM
I was able to replicate the issue. I think this will be sorted later today or in the next day as I have been informed by my other colleague that date/time field is now added on the Zoho Integration. We'll just let you know once it's implemented.
- JotForm SupportidarktechAnswered on January 14, 2013 at 11:15 AM
We've just added the date/time field on Zoho Integration. You can now start mapping date/time field from your JotForm to Zoho.
- JotForm SupportliyamAnswered on January 14, 2013 at 11:18 AM
Hello cheekyface. In addition to idarktech's response; if in case you get to find more issues regarding this matter, please do let us know.
- cheekyfaceAnswered on January 14, 2013 at 08:00 PM
Thanks Guys!! That's awesome.
I am having an issue with removing an integrated field. I have tried to delete it several times by clicking on the trash icon next to it, and it dissappears, but when I exit the integration window and save the form it doesn't seem to do anything as that field still carries through to the Zoho Field.
I will try to delete it in Zoho and see if that helps but it should be something to look into for you guys regardless.
- JotForm SupportidarktechAnswered on January 14, 2013 at 08:51 PM
Yes, removing the field from your Zoho Form should help. However, like you've said it should be with JotForm. To fix it, please remove first the integration then do a clear cache on the page by hitting Ctrl + F5 keys on your keyboard. After that, re-integrate your form to Zoho. That should help.
Thanks for the updates. Cheers!
- cheekyfaceAnswered on January 14, 2013 at 09:06 PM
Have done that and of course that worked. Would be good to have this issue fixed though for future forms as I do plan to create a more lengthy form and I figure the same will happen. Would rather be able to remove just one item rather than re-do the entire integration again.
- JotForm SupportidarktechAnswered on January 14, 2013 at 10:10 PM
I see, thanks for that report. We'll take note of that.
Thank you so much for your cooperation.