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  • Profile Image

    Het ingevulde formulier komt niet in de juist email-box.

    Asked by PaulRoescher on January 14, 2013 at 06:38 AM

    Betreft: paulroescher

    2 formulieren:

    Form 1 Kookcollegetwente hoort in info@kookcollegetwente.nl te komen, maar die komt daar niet binnen.

    Wat doe ik fout?

     

    Groet, 

    J. Klaver

    0512 515010

    of graag mailen naar: jan@klaver-rp.nl

  • Profile Image
    JotForm Support

    Answered by Welvin on January 14, 2013 at 06:46 AM

    Hi,

    That is because your email address is IN our bounce list with this reason:

     

    Result: 

    info@kookcollegetwente.nl is IN the bounce list 

    Reason(s) : 5.1.0 - Unknown address error 554-'5.7.1 : Relay access denied'

    Please check this guide to prevent this problem from happening again: How to setup email alerts to prevent "emails not being received" issues

     

    Thanks