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    Jotform not loading in Firefox

    Asked by guest_30135356382046 on January 14, 2013 at 12:43 PM

    Hi,

    My form has stopped working in Firefox. I can't be sure when it stopped, but I'm guessing it has been over the last two weeks. I havent changed anything my end. It still seems to work on other browsers.

    My website is www.bluestrawberrymortgages.com

    I'm using iWeb, and I've tried all the suggested remedies such as using iframe code and also the proper iWeb code.

    Thanks

    Ross.

    Page URL:
    www.bluestrawberrymortgages.com

    Screenshot
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    JotForm Support

    Answered by Welvin on January 14, 2013 at 01:41 PM

    Hi Ross,

    I can see it fine on my end but there are things you may consider fixing. The form is cut off in the right and at the bottom part. You cannot see the issue on MAC but in Windows OS, you can.

    Please find this HTML Snippet codes that holds your form;

    <div class="com-apple-iweb-widget-HTMLRegion" id="widget0" style="height: 321px; left: 61px; opacity: 1.00; position: absolute; top: 348px; width: 503px; z-index: 1; ">

    Change the value of height to 360px and width to 530px.

     

    Thanks