What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    e.g., How can I create a successful survey form?

    Asked by guest_30134628884054 on January 14, 2013 at 12:47 PM

    Is there a way to put a routing box in the form (office use only) that will show up on the completed form we receive via email?

    Page URL:
    C:\Users\crathel.TODC\Documents\WebEasy\temp\preview_058.htm

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    JotForm Support

    Answered by EduardoMendez on January 14, 2013 at 02:03 PM

    Hi there, 

    Unfortunately, this is not possible.

    You can add a box that only appears in the form when it is ment for staff member.  

    You can add information to this box while editting the form on the submissions page if you wish.
    here is a sample form:

    http://form.jotformpro.com/form/30135154360947? 

    You can enter a sample submission and you will receive an autoresponder that simulates what the owner of the form (in this case me) will receive.  On this e-mail you should receive a link to the submissions page of this form and a password

    Follow the link and click on the "Edit" button at the top right of the page.

    Choose the "Staff" option on the form and rate the aplication.  Upon submitting the edited form, you should refresh the page to see the updated record

    Note.  The down side of this feature is that you will use twice the number of submissions 

    1 submission from the suer

    1 submission from the staff

    Please give that a try and let us know if this is an alternative for you!