What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if I get more e-mails than my plan allows?

    Asked by funnydummy on March 08, 2011 at 03:12 PM

    If something I do all of a sudden goes viral and I get 1000 submissions over night, but am only signed up for the "free" plan, will the information be saved and accessible, if I were to at that point sign up for a paid plan?  Or would those initial e-mails be lost into cyberspace?





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    JotForm Support

    Answered by obi-wan on March 09, 2011 at 09:24 AM

    When you go over 100 monthly submissions quota, we do not disable your account instantly. We sent you an email that says your account is scheduled to be disabled tomorrow noon EST time. If it is friday or weekend, your account will be scheduled to be disabled on Monday noon.