What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to downgrade to Free Version.

    Asked by zionacademy on January 14, 2013 at 01:50 PM

    I am attempting to downgrade our services to the Free version, but am unable to do so because it wants a login for something I'm not a member (you guys are using their services for processing payment, but I'm not a client of theirs). 

     

    Please downgrade my services to the Free Version.

     

    Thank you,

    Mikki @ Zionacademy.com

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    JotForm Support

    Answered by Goldo on January 14, 2013 at 02:00 PM

    Subscription has been canceled as requested. Please feel free to re-subscribe at anytime.

    Thank you!

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    Answered by zionacademy on January 14, 2013 at 02:02 PM
    I didn’t want to lose my services, just downgrade!

    Mikki Young | Director of Operations
    Zion Academy of America
    Ph: 425.640.3311 | Fx: 425.640.3355
    Website: www.ZionAcademy.com



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    JotForm Support

    Answered by Goldo on January 14, 2013 at 02:08 PM

    Yes, your account has just been downgraded to FREE. Everything is still there, we haven't touched the forms.

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    Answered by zionacademy on January 14, 2013 at 02:13 PM
    Thank you for the clarification. I panicked!

    Mikki Young | Director of Operations
    Zion Academy of America
    Ph: 425.640.3311 | Fx: 425.640.3355
    Website: www.ZionAcademy.com