What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not getting any Jot form notifications through my email. Last month it was working what happened?

    Asked by Johnny77 on January 14, 2013 at 03:06 PM

    When a customer fills out our form on our web page, we usually get an email notification when someone fill it out. As of lately we have not been getting any notifications through our email at cellar54@embarqmail.com There has to be a way to fix this.

    Thanks, John


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    JotForm Support

    Answered by Deygus on January 14, 2013 at 03:13 PM

    Hello John, I'm sorry this happened. I checked your email against our bouncelist and discovered that you were in it so I removed your email -

    Result: cellar54@embarqmail.com is IN the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 554-'5.7.1 [P4] Message blocked due to sp= am content in the message.'


    I would like to recommend this guide http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues to you since this will help you with preventing this.

    If you have any further questions or problems just let us know so that we can help you more.