why is my account suspended

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    guest_30143204760037
    Asked on January 15, 2013 at 06:23 AM

    contact us please can i receive a call at 909 236 2954 kenny my account is blowoutsales

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    pinoytech
    Answered on January 15, 2013 at 07:59 AM

    Hi there,

    Sorry for the inconvenience that may have caused. As I've check your account, I found out that our autophishing filter detects your form used for phishing activities which causing the issue autosuspended. I just want you to know that JotForm won't support forms like registration forms, signup forms, login forms that asking/contains password fields. Such form like that are most likely used for phishing activities and its violates our terms of used. I will now re-activate your account and please make sure to remove fields asking for password to avoid this from happening again.

    Thank you!

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    guest_30142210731031
    Answered on January 15, 2013 at 08:16 AM

    thank you very much, and may i ask which form it is that cause the problem., and also can you let me know what is the difference between free account and premium account, and am i able to make registration forms, sign up forms etc. with a premium account or is it your policy not to make forms asking/containing passwords

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    pinoytech
    Answered on January 15, 2013 at 08:44 AM

    Hi,

    This form causing the problem.

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    What is the difference between free account and premium account.

     All the features are available for all the packages. The only difference are:

    Available space

    Monthly submissions

    SSL submissions

    Receive Payments

    Please take a look at our pricing page.

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    Am I able to make registration forms, sign up forms etc. with a premium account 

    Yes, you are correct. It's our policy not to make forsm asking/containing password field. For more detailed, please take a look at here.

    If you need further assistance, do let us know.

    Thank you!

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    guest_30142210731031
    Answered on January 15, 2013 at 08:56 AM

    now did you delete that form, im trying to find it to delete it, and i can not locate it

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    guest_30142210731031
    Answered on January 15, 2013 at 09:04 AM

    i located it, thank you for your assistance and time you've been a big help. have a good night

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    pinoytech
    Answered on January 15, 2013 at 09:07 AM

    It's my pleasure to assists you. If you need our assistance again, feel free to contact us at anytime.

    Have a great day!