I changed the email for notification emails but I have issue

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    Asked on December 02, 2018 at 01:55 PM

    I have changed the email address over and over and it keeps going back to the original one

    This is a re-post of a comment on How to Change the Email Address Used for Notification Email?

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    Answered on December 02, 2018 at 04:32 PM


    I can see that you account email is already updated and verified. 

    Could you please try updating notification email recipient on your forms again? This does not require email verification, but changes must be saved as shown on a screenshot below:


    Here is related guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    Please let us know which form you are experiencing difficulties with if the issue will persist.