I changed the email for notification emails but I have issue

  • Busyb
    Asked on December 2, 2018 at 1:55 PM

    I have changed the email address over and over and it keeps going back to the original one

  • Victoria_K
    Replied on December 2, 2018 at 4:32 PM


    I can see that you account email is already updated and verified. 

    Could you please try updating notification email recipient on your forms again? This does not require email verification, but changes must be saved as shown on a screenshot below:

    1543691742hjz89 Screenshot 10

    Here is related guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    Please let us know which form you are experiencing difficulties with if the issue will persist.