What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I'm in a rush to upgrade my account to add space but cannot remember by username. I know my password but not my username.

    Asked by Carol Forman on January 15, 2013 at 10:08 AM
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    JotForm Support

    Answered by jonathan on January 15, 2013 at 10:34 AM

    Hi,

    Are you referring to the username ccfwte ?-- according to the email you used, this is the account.

    Please try this username and use the password you know.

    If you have issue with the password, you can use the Forget password button to get a reset password emailed to you also.

    Hope this help. Please inform us if you have further inquiry.

    Thanks.