What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to set a form Autorespond after payment

    Asked by jolomero on January 15, 2013 at 01:12 PM

    Hi there,

    I have set up a registration form for a monthly meeting that involves a meeting fee.  The "register" button takes the client to PayPal for payment.

    I would like to create an autoresponder that acknowledges that they have paid, not just that they have registered.  Is this possible?

    Many thanks!

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    JotForm Support

    Answered by Mike_T on January 15, 2013 at 02:17 PM

    Thank you for contacting us.

    Yes, we do send the Autoresponders and Email Notifications after payment.

    Information about the product and other form fields is added to the email template by default when you create a form Autoresponder.

    Also, you may have multiple Email Notifications and Autoresponders on the form.

    For example, you can add your confirmation text with the payment information to your second Autoresponder.

    Please feel free to contact us if you need any further assistance.