- prikAsked on January 16, 2013 at 09:34 AM
Hi Jotform team
I do not understand why I'm not receiving emails from this form. When I send a test Email from Jotform is works. If I use the form on the website.. it does'nt.
The Email address that has to receive the Email is firstname.lastname@example.org
- pinoytechAnswered on January 16, 2013 at 09:45 AM
Sorry for the inconvenience that may have caused. To prevent emails not being received, please take a look at this article: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues
If you need further assistance, do let us know.