I just upgraded my personal jotform account, however it did not upgrade the right account. It upgraded my work account.

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    jimellis75
    Asked on January 16, 2013 at 03:59 PM

    My work account mmsellis was already a professional account that was just renewed in December.  The monthly upgrade was supposed to go to jimellis75.

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    jeanettebmz
    Answered on January 16, 2013 at 04:54 PM

    You were probably logged into your work account , that's why it upgraded the incorrect one

    I have now downgraded mmsellis  from Professional to Premium 

    While have upgraded jimellis75 to Professional