- jimellis75Asked on January 16, 2013 at 03:59 PM
My work account mmsellis was already a professional account that was just renewed in December. The monthly upgrade was supposed to go to jimellis75.
- jeanettebmzAnswered on January 16, 2013 at 04:54 PM
You were probably logged into your work account , that's why it upgraded the incorrect one
I have now downgraded mmsellis from Professional to Premium
While have upgraded jimellis75 to Professional