Reports2Cloud throws an error on the final page that says Invalid API key or Unauthorized API call

  • TorahUmesorah
    Asked on December 6, 2018 at 12:52 PM
    Seems to run but on the final page I get Internal Error: Invalid API key or
    Unauthorized API call
  • Support_Management Jotform Support
    Replied on December 6, 2018 at 1:32 PM

    I gave this a try with my own JotForm and Dropbox account and here's how it turned out:

    Reports2Cloud throws an error on the final page that says Invalid API key or Unauthorized API call Image 1 Screenshot 30

    The app showed the final page with a successful integration.

    There's a chance it's due to an outdated API key. Can you please try the following to see if it will make any difference:

    1. Go to your Account's API page and remove the Excel2Cloud authorized app.

    (then, give it another try afterwards)

    2. If it still doesn't work, try creating a new API key.

    (then, try the Reports2Cloud app one more time)

    Reports2Cloud throws an error on the final page that says Invalid API key or Unauthorized API call Image 2 Screenshot 41

    3. If you're still seeing an API error on the final page, try loading the app using its secured URL https://reports2cloud.jotform.io/ (just in case you're using the non-https link).