How to setup conditional emails?

  • arindaIT
    Asked on December 6, 2018 at 7:41 PM

    we are trying to create a support request form that has an email field that the user fills in so it cc their manager as well as the direct request I know we can have the form email and cc but because this form is for multiple sites the managers are different and we want the user to fill this and it cc

  • roneet
    Replied on December 6, 2018 at 10:17 PM

    In this case, you may set up a conditional Notification/Autoresponder email. You may check this guide:

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    Let us know if you need further assistance.

    Thanks.

    Thanks