What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form disabled

    Asked by thierry on January 17, 2013 at 03:53 AM

    HI there,


    I've just included a jotform on my contact website but, when my clients want to submit their message, it says that this form has been disabled.

    What can I do? Thanks for your answer

    Thierry Laforets

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on January 17, 2013 at 07:47 AM

    Hi Thierry,

    I can see the form using the URL of the website you provide.

    Please tell us if this is not your form instead.

    I suggest you also create a JotForm free account. Instead of using only a guest account.

    You can sign-up for the account using this link.

    Having an account will ensure that we will be able to provide you the appropriate support in case you require one.