What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I did so, the result in notification was correct, but the mail was sent

    Asked by Katharina Elsäßer on January 17, 2013 at 10:19 AM

    I did so, the result in notification was correct, but the mail was sent to the false adress, t.e. there was no mail under the correct adress.

    Is there a place for a standard-recipient???

    This is a re-post of a comment on How to Find and Change the Email Address Used for Notification Email?

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    JotForm Support

    Answered by idarktech on January 17, 2013 at 10:23 AM


    You should make an actual submissions to your form to be able to test recipient email address that's entered on your form notification. Unfortunately the Test Email button on the Notification Wizard only sends a test email that is associated with your account. We've made it this way to stop users using this feature for sending spams.

    Try it and let us know if that doesn't work. Thanks!