What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why wont the testarea show up on the notification email?

    Asked by techknowvision on March 09, 2011 at 09:38 AM

    I have created a few forms and they all work fine. But on this form:

    http://www.jotform.com/form/10555727332

    The textarea at the bottom that says "Questions/Comments" doesnt show up on the email recieved after submission.

    Why is that?

    Please contact me at: matt@dpigraphics.com

    Thank you

    -Matt

    Page URL:
    http://www.aspoolservice.com/poolopening.php

  • Profile Image
    JotForm Support

    Answered by NeilVicente on March 09, 2011 at 09:59 AM

    1. Click on email alerts - Notification

    2. On the Compose Email Section, click on the Content Area or the body of the email.

    3. Make sure that the ID for that particular text area is properly placed on the body of the email.