Why wont the testarea show up on the notification email?

  • Profile Image
    techknowvision
    Asked on March 09, 2011 at 09:38 AM

    I have created a few forms and they all work fine. But on this form:

    http://www.jotform.com/form/10555727332

    The textarea at the bottom that says "Questions/Comments" doesnt show up on the email recieved after submission.

    Why is that?

    Please contact me at: matt@dpigraphics.com

    Thank you

    -Matt

  • Profile Image
    NeilVicente
    Answered on March 09, 2011 at 09:59 AM

    1. Click on email alerts - Notification

    2. On the Compose Email Section, click on the Content Area or the body of the email.

    3. Make sure that the ID for that particular text area is properly placed on the body of the email.