- norajeans90Asked on January 17, 2013 at 03:27 PM
I would like to change my billing method, please advise.Page URL:
- JotForm SupportMike_TAnswered on January 17, 2013 at 03:43 PM
Thank you for contacting us.
You have paid using PayPal, and your Next billing date is on September 28th, 2013.
You may cancel your yearly PayPal subscription by following the next steps:
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be charged again, but your account will stay Premium until the time you have paid for expires (September 28th, 2013).
Once the account is changed back to Free, you will be able to upgrade it via our new processing partner - Fastspring (PayPal & Credit Card payments). Fastspring will provide much better functionality including invoices and manage subscription URL.
Please feel free to contact us if you need any further assistance.