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Blair HeckelAsked on December 10, 2018 at 6:47 PM
Hi,
I need to reset my password. No one on my team is able to do this and we have not received a reset email. Please help at your earliest convenience.
Thanks,
Blair
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JanReplied on December 10, 2018 at 9:59 PM
Unfortunately, I was not able to locate your account using the email address you provided.
Please provide the correct email address or username. You can also share the form ID/URL or the URL of the webpage where the form is embedded.
We'll wait for your reply. Thank you.
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Blair HeckelReplied on December 10, 2018 at 10:43 PMApologies,
Email address associated with the account is creative@datasciencedojo.com.
Thanks,
Blair Heckel
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Richie JotForm SupportReplied on December 11, 2018 at 8:45 AM
Using the email address you have shared, I was able to find your account.
If you have access to the email address creative@datasciencedojo.com then you can use the forget password to retrieve your reset instructions.
Guide:How-to-reset-the-password
Hope this information helps.
If you need further assistance, let us know.