- ccjotform8Asked on January 17, 2013 at 04:35 PM
I have already tried editing the HTML snipet and increasing the length. It still doesn't seem to fix anything.
When I load the webpage, it will show the whole form at first and then it will pop back up and cut off the submit button. I've included a link to my website so you can check out it.
Any help would be greatly appreciated.
- JotForm SupportDeygusAnswered on January 17, 2013 at 04:57 PM
Hello, could you please try using an iFrame with your form to see if this helps to correct it since there may be some conflicting code on your site which can lead to this type of issue.
If it does not work then could you please tell us which browser you are experiencing this problem in and what version it is?
- ccjotform8Answered on January 17, 2013 at 05:09 PM
I am already using an iFrame.
I am using Google Chrome Version 24.0.1312.52 m (latest version).
It appears to work corrently when I view the page in Internet Explorer. How do I keep this from happening with Chrome?
EDIT: Nevermind it still isn't working in Internet Explorer.
- byronjlunzAnswered on January 17, 2013 at 05:15 PM
FWIW, your form looks fine to me, in Chrome. Here's a screencap: http://i.imgur.com/rPiLE.jpg
- ccjotform8Answered on January 17, 2013 at 05:23 PM
Ah, well something is wrong on my end with both Internet Explorer and Google Chrome. :s
- JotForm SupportjonathanAnswered on January 17, 2013 at 06:20 PM
Hi, can you please describe to us how you embedded the form in your website page? Which embed method did you use?
From what I can see when I view the page source, -- there are 2 forms on the same page in your website page. And it is possible they are conflicting with the other existing scripts in that page.
Would it be OK to embed at least 1 form (for testing purposes) for now and use the iframe code.
Please update us.
- ccjotform8Answered on January 17, 2013 at 06:31 PM
I embedded the form using an iFrame.
I took the bottom form off the page and I can't get it to reproduce the problem. So, it fixed it for now. Is it normally an issue to have two forms on the same page? If so, is there a workaround?
- JotForm SupportjonathanAnswered on January 17, 2013 at 06:58 PM
I tried it, and I think you can embed 2 forms on the same page as long as you use the iframe code embed for both. Using iframe actually load them on separate instance, and this is actually the purpose why it is used to prevent conflict with other existing scripts on a page.
I tested it here
Hope this help. Please inform us if you have further inquiry.
- ccjotform13Answered on January 19, 2013 at 11:29 PM
I'm the colleague of the original poster.
Nothing so far has helped. This is a huge problems and I'm getting email complaints from my members. Is there a way to use 1 iframe and 1 other type of embed form so they won't conflict with each other? I have no clue what's going on but this is really bad.
Wow, we're really sorry. Didn't see that there was a specific tool for hosting on webs.com. Lol, once again Jotform is amazing we're just too dumb to use it.
Sorry and thanks again!
- JotForm SupportWelvinAnswered on January 20, 2013 at 05:50 AM
You are welcome! Cheers!