What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot access my account

    Asked by al on January 17, 2013 at 06:22 PM

    please fix your site so i can access my account. thank you.

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    JotForm Support

    Answered by jonathan on January 17, 2013 at 07:07 PM

    Can you please provide us more details of what seems to be the issue you are having? Are you not able to logged in to your account?

    Your username is almcrae, if you are having issue with the password, you can reset it using the 'Forgot password' button.

    As is now, there is no downtime with JotForm site, and we can access it just fine.

    Thanks.