- semoryAsked on January 17, 2013 at 07:28 PM
I got an email that I've almost reached my quota. 3 quarters of the submissions were from testing. ANy chance I can get more quota?
- JotForm SupportjonathanAnswered on January 17, 2013 at 08:38 PM
You will have to delete some submissions to be able to have allotment for the month. As the reset only occurs on the next month's 1st day, it is possible that you will exceed the limit.
Please take note: deleting submissions will permanently remove them. So, make sure to have a backup of the submissions in case you will need it afterwards.
If you consistently exceeds your submission limit on the month, might as well go for the paid plans. It is a monthly service and you can opt to go back to free again anytime should the useage have become lower again.
Please inform us if you have further inquiry.
- semoryAnswered on January 17, 2013 at 09:08 PM
Thanks, I'll gladly pay but I'm not event close to the limit yet as most of the submissions were by me.
I deleted a lot of submissions but it still says that I'm at 92/100.
- JotForm SupportjonathanAnswered on January 17, 2013 at 09:16 PM
Hi, it should reset in a while. Please check again later.