What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am almost reaching my submission quota, how can I get more?

    Asked by semory on January 17, 2013 at 07:28 PM

    Hi,

     

    I got an email that I've almost reached my quota. 3 quarters of the submissions were from testing. ANy chance I can get more quota?

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by jonathan on January 17, 2013 at 08:38 PM

    Hi,

    You will have to delete some submissions to be able to have allotment for the month. As the reset only occurs on the next month's 1st day, it is possible that you will exceed the limit.

    Please take note: deleting submissions will permanently remove them. So, make sure to have a backup of the submissions in case you will need it afterwards.

    If you consistently exceeds your submission limit on the month, might as well go for the paid plans. It is a monthly service and you can opt to go back to free again anytime should the useage have become lower again.

    Please inform us if you have further inquiry.

    Thanks.

  • Profile Image

    Answered by semory on January 17, 2013 at 09:08 PM


    Thanks, I'll gladly pay but I'm not event close to the limit yet as most of the submissions were by me. 

    I deleted a lot of submissions but it still says that I'm at 92/100. 

  • Profile Image
    JotForm Support

    Answered by jonathan on January 17, 2013 at 09:16 PM

    Hi, it should reset in a while. Please check again later.

    Thanks.