Why is the pricing not correct in swedish conversion?

  • tecknologen
    Asked on December 11, 2018 at 5:18 PM

    I thought I should register for the Bronze package. Regular price was $19/month but now half the price;50% =  $9.50.

    o I started to make the purchase. When I got into the payment at PayPal, the money of course was changed to Swedish currency (SEK) since I live in Sweden.

    But the sums was not reflecting the advertised price. First, sales tax was added, but that should be taken care of since I represent a company, but the value did not change when I enterd the VAT number. (And for a private person the advertised price was still 1,25 times higher than your offer!)

    Second, the sum without discount is said to be 1 780,61 and with discount 1 068,36. But - if I get 50% discount this does not add up; 50% of 1 780.61 is not 1 068,36.
    I feel of course very reluctant to make a purchase when the cost is not presented in a reliable way.

    1544566697JOtForm wrongbilling2 Screenshot 10 

  • Jed_C
    Replied on December 11, 2018 at 8:26 PM

    We apologize for the inconvenience.

    I tried to test the checkout and it did show the correct pricing in dollars.

    1544577728PayPal Checkout   Google Chrom Screenshot 10

    The 1068,36 was probably due to the currency conversion rate. I tried converting the $114 amount and it shows that the total was roughly around 1034,84 or close the 1068,36.

    The 1780,61 amount was converted from the original price of the bronze plan of $190. Again, due to the currency conversion the total is quite different but close to the original amount. I've converted 1780,61 and it is $196.16

    I don't see any issues with the amount here, but rather with the currency exchange rate. Let us know if you have any questions or if you need further assistance.