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biseltechAsked on December 11, 2018 at 7:35 PM
please change the username to felfel1234
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David JotForm Support ManagerReplied on December 11, 2018 at 10:21 PM
We can change the username from "biseltech" to "felfel1234". Before changing it, please note that custom URLs will no longer work, so if you have any, you will have to create it again: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form
Also, you have already paid a yearly Bronze yearly subscription(id: I-GWK0L8XW1J7D) through PayPal. You will need to cancel it at PayPal's site, and we will provide you a prorated refund for it. So, your account will be downgraded to free plan, and you can upgrade it again with the new username.
Please confirm if you want to proceed.