- infobelAsked on January 18, 2013 at 07:28 AM
I'm very happy to use your solution, but since 2 months, the mails sent with the forms doesn't send to mail reception, i have try with 5 forms but no reception.
What can i do ?Page URL:
- gori-mathewAnswered on January 18, 2013 at 08:11 AM
Can you please configure your email alerts' sender name and email to "JotForm" and "firstname.lastname@example.org", respectively.
If changing Sender name and email does not help, ask your hosting provider to add these IP addresses to their whitelist:
Just please let us know if you need any further assistance. Thank you so much!