What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My reply email address keeps coming to me?

    Asked by skyburndesign on January 18, 2013 at 03:09 PM

    When I setup the email to go to jim@truemanssoulard.com and I click test it keeps sending to me at info@skyburndesign.com.

    Also - Since it is integrated with paypal... will the person get and email BEFORE they pay?

    Page URL:
    http://truemanssoulard.com/?page_id=415

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on January 18, 2013 at 03:15 PM

    Hi there, 

    The test tool in the wizard will only send a test to the e-mail associated to the account.  If you need to test a different address, simply run a test.

    As per the integration with paypal, they will receive the notification after the purchase has been processed.

    I hope this helps!

  • Profile Image

    Answered by skyburndesign on January 18, 2013 at 03:16 PM

    Thank You

    Can you set it up to send an email prior to completing through paypal?

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on January 18, 2013 at 03:19 PM

    Unfortunately, this is not possible.