My account is locked

  • JULIE MARTIN
    Asked on December 15, 2018 at 9:08 PM

    My account has been locked and I need to reset my password.

  • Welvin Support Team Lead
    Replied on December 15, 2018 at 11:59 PM

    I cannot seem to find the account using your current email address, IP address and website domain. What is the username or the email address associated with that account? Let us know. We'll check further.