Account autosuspended

  • Anıl Emre Dedeoğlu
    Asked on December 17, 2018 at 6:26 AM

    Hello,

    I am Silver Member in Jotform since 2 years or so. I am very satsified for the service but today I cant log in to my account. It says my account is autosuspended? I do not know why caused this and please ask you to re-activate my account.

    Kindest Regards

    Anil Emre Dedeoglu

  • Bitia JotForm Support
    Replied on December 17, 2018 at 9:08 AM

    Upon review of your it was automatically suspended by our Phishing Detector Tool due to form: http://www.jotformpro.com/form/83471465107962 

    Since forms are created everyday for phishing activities such as: stealing credit card information, social security numbers, login credentials, child pornography, etc; our Phishing Detector Tool automatically suspends forms that may contain words related to such activities.

    I have inspected your forms and found no guilty fields , so I have activated your account, we apologize for the inconveniences this may have caused you.