Unable to access site

  • Christipher Ervin
    Asked on December 18, 2018 at 10:59 AM

    Good morning. I am having issues accessing your website from my campus network. Getting an error saying it is an unsecure connection both in Safari and Firefox. I need to check a form and it is imperative that I know it is a local network issue (and how to resolve) vs a broader problem. 


    Thank you1545148785F9C86125 AD94 4F32 99A9 3DFC7A Screenshot 10

    Jotform Thread 1676782 Screenshot
  • BJoanna
    Replied on December 18, 2018 at 1:10 PM

    JotForm is working fine on my end. We also did not receive similar reports from other users.

    This is most likely an issue on your end. I assume that your campus network is blocking JotForm. Please test if JotForm is working when using some other network. If it is working, please contact your IT department to check the network's Firewall and allow access to jotform.com.