- ttnq51Asked on March 09, 2011 at 10:35 PM
Hi, a couple of times in the last week when a form is submitted it comes up with an error. Last week when I went to check what was going on there was a message that the site was under maintenance, however it has happened again today. When I log in to find the submission data not only is this data missing but so are the original forms, only the 'Clone' forms are listed.
When I have tried going the the online form via the URL's it tells me 'Form Not Found'....
- JotForm Supportobi-wanAnswered on March 10, 2011 at 02:50 AM
I have forwarded your problem to related person. You will get an update post as soon as possible.
- JotForm FounderaytekinAnswered on March 10, 2011 at 05:48 AM
Restored your forms from backups.
I'm not sure what might have happened but you should probably change your password and make sure that you logout if you use your account on a public computer.