Uploaded File Access Error

  • crsslo
    Asked on December 18, 2018 at 1:12 PM

    When trying to access files uploaded through our forms we receive:


    Error: Server Error The server encountered a temporary error and could not complete your request.

    Please try again in 30 seconds.

  • crsslo
    Replied on December 18, 2018 at 1:25 PM

    Please confirm.

  • Girish JotForm Support
    Replied on December 18, 2018 at 2:31 PM

    Sorry for the inconvenience caused. Our backend team was working on this issue and it is now fixed. Please check and let us know if you are still facing the issue.

  • crsslo
    Replied on December 18, 2018 at 2:32 PM

    Seems fixed now thank you very much.